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For small and mid-sized businesses, the greatest constraint isn’t ideas, ambition, or even capital. It’s time. Every SME leader knows the feeling: hours slipping away into work that keeps the business afloat but never moves it forward. Updating spreadsheets. Drafting the same follow-up emails. Logging call notes into CRMs. Chasing overdue invoices. Individually, these tasks look minor. Together, they quietly consume 20–30% of a team’sproductivity — the equivalent of losing an